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Accessibility Statement

Last updated: January 1, 2025

SyncSigns is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

As a platform dedicated to making video content accessible for Deaf and hard-of-hearing audiences, we hold ourselves to the highest accessibility standards. We believe that our own platform should exemplify the inclusivity we help our customers achieve.

Standards & Guidelines

SyncSigns strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Our accessibility efforts include:

  • All interactive elements are keyboard accessible
  • Focus indicators are visible on all focusable elements
  • Color contrast meets WCAG 2.1 AA requirements (4.5:1 for text)
  • All images have descriptive alt text
  • Form inputs have associated labels
  • Error messages are clearly communicated
  • Page structure uses semantic HTML and ARIA landmarks
  • Content can be resized up to 200% without loss of functionality
  • Animations respect reduced motion preferences
  • Video player supports keyboard controls

Assistive Technology Compatibility

We regularly test our platform with assistive technologies including:

  • VoiceOver (macOS and iOS)
  • NVDA (Windows)
  • JAWS (Windows)
  • TalkBack (Android)
  • Browser zoom and text scaling
  • Keyboard-only navigation

Ongoing Efforts

Accessibility is an ongoing effort. We continuously work to:

  • Conduct regular accessibility audits
  • Train our team on accessibility best practices
  • Include people with disabilities in user testing
  • Monitor and address accessibility issues promptly
  • Stay current with evolving accessibility standards

Known Limitations

While we strive for full accessibility, some third-party integrations may have limitations outside our control. We are working with our partners to address these issues.

Feedback

We welcome your feedback on the accessibility of SyncSigns. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the relevant regulatory authority in your jurisdiction.

Accessibility Features in Our Products

SyncSigns Player

  • Customizable interpreter window position and size
  • Adjustable opacity for interpreter overlay
  • Multiple layout modes (side-by-side, overlay, focused)
  • Full keyboard control for all functions
  • Caption support with customizable appearance
  • High contrast mode support

BackStage Studio

  • Keyboard-accessible recording controls
  • Screen reader compatible interface
  • Visual and audio cues for recording status
  • Customizable display settings

Resources

Learn more about web accessibility: